Privacy Policy

Section 1: Introduction

This Privacy Policy explains how Tawseleh.net collects, uses, stores, and protects user information. By using our website, mobile interface, or support channels, you agree to the data practices outlined in this policy, in accordance with applicable Jordanian data protection principles.

Section 2: Information We Collect

To provide a secure peer-to-peer travel directory and community trust system, we collect the following categories of data:

Account Credentials

Basic information provided during registration, including your username, phone number, and contact details.

Travel & Listing Data

Route preferences, departure points, destinations, and schedules posted voluntarily by users.

Verification Documents

To maintain safety on our free bulletin board, users (specifically drivers) may voluntarily upload identification documents, driver's licenses, vehicle registration records, and exterior photographs of vehicles showing license plates.

Technical Data

IP addresses, device types, browser information, and access timestamps collected automatically to ensure server security.

Section 3: How We Use Your Information

We use the collected data strictly for the following purposes:

Peer Matching

To connect individuals looking for shared travel routes and private carpooling options.

Trust Verification

To review uploaded identification and vehicle documents, creating a voluntary community trust badge to deter fraud.

Platform Security

To detect malicious activity, prevent spam, and maintain technical stability.

Section 4: Data Security and Storage

Secure Infrastructure

All sensitive data, including identification documents and vehicle plate photos, are stored on encrypted, secure servers protected against unauthorized access, leaks, or breaches.

Non-Public Display

Uploaded identity documents and raw license numbers are never displayed publicly on the platform. Only a voluntary verification status badge is shown on public profiles.

No Commercial Data Selling

We do not sell, rent, trade, or monetize your personal data or verification documents to third-party marketers or advertisers.

Section 5: Your Data Rights and Right to Erasure

Access and Correction

You can review, update, or correct your profile and vehicle information via your account settings or by contacting support.

Right to Erasure

You retain the legal right to request the complete deletion of your account, profile data, and uploaded verification documents at any time. Upon request, we will purge your records from our active databases, subject to standard technical removal timelines.

Section 6: Law Enforcement Disclosures

We do not share your data with any external parties, except when strictly compelled by an official, legally binding court order, subpoena, or formal written directive issued by competent Jordanian judicial, regulatory, or law enforcement authorities.

Section 7: Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your data rights, you can reach our support team through the official contact channels on the platform.